Shipping and return policies for Unit 137

Shipping Info

We use Royal Mail 'Signed For 2nd Class' in the UK (3-4 days from postage date). For Europe (3-5 working days from postage date) and Rest of the World (6-7 working days from postage date) we use Royal Mail 'International Standard'.

Return Policy

1.1 The Buyer may cancel any order within fourteen working days beginning on the date after the Buyer receives the Goods by giving Notice to the Seller. In the event of cancellation by the Buyer, the Goods shall be returned to the Seller, and the Buyer shall be responsible for the cost of returning the Goods (or as the case may be the cost to the Seller of recovering the Goods). If Goods are to be returned to the Seller as a result of any defect in the quality or condition of the Goods then clause 2.1 of these Terms shall apply.

1.2 Notwithstanding clause 1.1 above, no order which has been accepted by the Seller may be cancelled by the Buyer if the Buyer has unsealed the Goods except with the agreement in Writing of the Seller and on terms that the Buyer shall indemnify the Seller in full against all costs and expenses incurred by the Seller as a result of cancellation.

2.1 A claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with specification shall (whether or not delivery is refused by the Buyer) be notified to the Seller within fourteen working days beginning on the date after the Buyer receives the Goods (by the Buyer giving Notice to the Seller) or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure.

2.2 Where a valid claim in respect of any of the Goods which is based on a defect in the quality or condition of the Goods or their failure to meet specification is notified to the Seller in accordance with these Terms, the Seller may replace the Goods (or the part in question) free of charge and refund the cost of return carriage or, refund to the Buyer the price of the Goods (or a proportionate part of the price), in which case the Seller shall have no further liability to the Buyer.